Call center services Business

A recent development among top global companies in Europe and America is to outsource call center service or business process outsourcing to developing countries in Asia, especially to India. When outsourced, the call center operations are handled by an offshore company with its own staff and physical infrastructure. The explosion of internet and communication technologies has propelled the phenomenon of outsourcing to a global scale.
Customer helpline numbers are extremely important, and more often than not are your first port of call when you are dissatisfied with a product or service and simply don't know which way to turn when you require outside help. The calls made by you are received at a call center, most of which are based out of India or other Asian countries.