Hire Technical Support Job Business

Hiring Experienced candidates for Technical Support and Customer Support Process. Should have basic understanding of troubleshooting,desktop support,MS Office. 
Should be flexible to work on e-mails and calls both. Provide phone support to troubleshoot and resolve technical issues and other internet related issues. 
Ability to handle Customers query and resolve issues asap as per Standard Procedure. Respond to customer inquiries and problem escalations.